Warwickshire Directory

3. How to add a service or event entry


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A.  Adding a service entry

Once you have registered with the site, you can add your service, club, group etc. by selecting the ‘Promoting your new service’ link, which appears on the Home Page and via the Registered Users Home Page (shown below).

 

 

Both links will open a form/template that should be completed with key information about your club, group or service.  All sections marked with an asterisk must be completed, otherwise you will not be able to submit your entry.

 

New Service/Organisation Registration Form

The guide below will help you complete the different fields on the form:

Service Description – Write a description of your organisation/club/group or the service that is being promoted.  This is your opportunity to showcase the service you provide.

It is important to ensure that you give as much useful information about your organisation and the service you provide.  Try to describe the service by having the reader in mind, keeping it clear and concise.  Explain your aims, the benefits of using your services and the positive outcomes.

Upload Logo – If your organisation/club/group has a logo you can upload it here and it will appear next to your service information.

Website – If your organisation/club/group has a website, you can add it here.  If you use more than one website or wish to link to social media profiles such as Twitter, Facebook or Google+ you can select the ‘add new link’ option.

Categories – Please indicate which categories apply to your service/club/group.  It is mandatory to select a first level and second level of category. You should pick the category(ies) that match to your organisation/club/group by ticking the empty box. You can choose more than one category.

You must tick at least one sub-category from the dropdown box.  (see below)

 

Attachments – You can add attachments, such as leaflets or flyers to your record.  It is also possible to add more attachments by selecting the ‘add more’ button.  Please note that text contained within the attachments will not be picked up when searching the Directory.

Keywords – Default keywords will be automatically added to your record, based upon the categories you have selected.  However, it is important for you to review these words to ensure that they relate to your organisation/service, for example: Leisure, Care, Health etc.  Please note that you can remove any keywords that are not relevant and when adding new keywords, make sure to put a comma between each keyword.

Remember that keywords are important as they will improve the accuracy of search results and the overall experience of the end user.

Contact Details – These contact details will be displayed on the site.  You can use this to record an address where members of the public can contact you.  Alternatively, you can add the venue.

Age Range – This section is for recording the ages that your organisation caters to.  You can pick as many age ranges as appropriate.

Accessibility Icons – You can indicate any accessibility modifications that you have made to venues or public access to your service such as wheelchair access or audio description.

Accessibility Information – Any information around accessibility that is not covered by the above can be recorded in this section.

Eligibility Information – Please add information around any Eligibility criteria customers are required to meet to access the service.

Costs – Please add information around the costs related with your service or activity.

Other Useful Information – You can use this section to record any other information that is not covered by any of the other sections, such as opening times.

Areas Covered – This section enables you to select the geographical area(s) covered by your service or activity and is different to Operating Locations.  Particularly for those services that are mobile and not accessed from a specific location eg. Home care and mobile hairdressing.

Operating Locations – If your organisation/service operates from more than one location, you can add the details here.

Contact for Admin Correspondence – This section is solely for our records and will not be displayed to the general public.

Finalising Your Service Entry – Once you are ready to complete your entry, you have three options to choose from the drop-down pick-list shown below.

 

  • Save and continue editing: allows you to save what you have completed so far, but keeps the template open for you to continue completing. 
  • Save and submit for review: sends the form to the Directory Administrator to review and upload to the live site.  

Once you are happy with your entry, you must submit it to us for approval. Our approval process normally takes between 1 and 5 working days before your entry is published to the live site.
When you have submitted your entry you should see a message confirming that your entry has been submitted for review.

  • Save as draft and close: if you’ve run out of time or want to come back to the entry another time, this option allows you to close it and save it as a draft.  When you are ready to continue with your entry, you must access your entry via the 'My Service Entries > Draft entries' section of the Registered Users Home Page.

 

B.  Adding an event

Once you have registered with the site, you can add an event by selecting the ‘Promoting a new event’ link, which appears on both the Home Page and the Registered Users Home Page (shown below).

 

This will take you through to the event template for completion.  The fields marked with an asterisk are mandatory and must be completed before you submit your information.

 

New Event Registration Form

Please follow the same instructions provided above for ‘Add a new service entry’ to help you complete the various fields on the form.

Event Timings – This section allows you to identify when the event will be taking place, whether it is a one-off event or recurring on a weekly, monthly basis.

Finalising Your Event – Once you are ready to complete your entry, you have three options to choose from the drop-down pick-list shown below.

 

  

  • Save and continue editing: allows you to save what you have completed so far, but keeps the template open for you to continue completing. 
  • Save and submit for review: sends the form to the Directory Administrator to review and upload to the live site.  

 Once you are happy with your entry, you must submit it to us for approval. Our approval process normally takes between 1 and 5 working days before your entry is published to the live site.

When you have submitted your entry you should see a message confirming that your entry has been submitted for review.

  • Save as draft and close: if you’ve run out of time or want to come back to the entry another time, this option allows you to close it and save it as a draft.  When you are ready to continue with your entry, you must access your entry via the 'My Event Entries > Draft entries' section of the Registered Users Home Page.

  

C.  Keeping your information up to date

You will receive an email every 6 months asking you to review your content to ensure accuracy and to confirm that you are still happy for WCC to process your data.  If your entry is not reviewed within 30 days, your entry and your account will be permanently deleted from the system.

 



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